Cultivating a Coaching Environment: Exploring the Ongoing Journey of Implementing the Coaching Model at SFAPD

SESSION INFO

Monday, January 27, 2025
9:15 AM - 10:15 AM
Session Type: Workshop

Join the staff of San Francisco Adult Probation Department’s (SFAPD) implementation team as they take you on a journey through the ongoing process of implementing the Coaching Model. This interactive session will explore the unique experiences, wins, and challenges faced so far. With the implementation still in progress, and several years to go, the team will share valuable insights on how the model is reshaping their work, fostering leadership and management participation, and creating a new way to engage clients. You'll learn how leadership and management are not only supporting the cultural shift but also actively participating in it. As the Coaching Model enhances health and wellness across the department, you'll see how increased morale among deputy probation officers (DPOs) directly impacts the way clients are engaged. This boost in DPO morale is key to improving client outcomes, with potential reductions in recidivism as clients respond positively to more engaged supervision. This session isn’t about a finished product—it’s about real-time lessons, adjustments, and strategies that can benefit any department looking to shift its culture. You’ll walk away with practical tools and insights that can help your own team successfully navigate similar changes.

SESSION PRESENTERS

Nia Jones
Deputy Probation Officer , City and County of San Francisco Adult Probation


Ms. Nia Jones is a Deputy Probation Office for the San Francisco Adult Probation Department and has been assigned to the Sex Offender Unit for the past 4 years. She has completed her master’s coursework in Theology and has 12 years’ experience as a Law Enforcement Officer with experience as a Juvenile Justice Counselor and Adult Probation Officer. Ms. Jones is currently on the Implementation Team, The Wall of Change Committee as well as the Recognition Committee. She enjoys celebrating everyone’s accomplishments and pointing out their SUPERPOWERS. Ms. Jones was previously with the San Joaquin County Probation Department where she was a CLETS Instructor and a member of the Peer Support Team and Peer Support Team Secretary. In addition, while at San Joaquin County she conducted inmate orientation for the pre-release program at the San Joaquin County Jail. On her free time, she is a referee for High School Football, Boys tackle and Girls Flag, where she shows her love for youth sports. Ms. Jones is also a member of NOBLE (National Organization of Black Law Enforcement Executives).


Jamica Walker
Deputy Probation Officer, City and County of San Francisco Adult Probation


Jamica Walker is a Deputy Probation Officer for the San Francisco Adult Probation Department, currently serving in the Community Success Service. Jamica has dedicated over 15 years to supporting youth and justice involved adults. Prior to her current role, she was a Juvenile Probation Officer at the San Francisco Juvenile Probation Department for 5 years, where she helped to develop the Secure Track program and was responsible for supporting and supervising youth and transitional age young people committed to the county's Secure Youth Treatment Facility. Currently, Jamica is collaborating with consultant firm, JSP on implementing The Coaching Model at San Francisco Adult Probation Department. Deputy Probation Officer Walker, is committed to fostering positive relationships so her clients can thrive and become assets to their communities.


Victor Williams
Deputy Probation Officer/Lead Facilitator, City and County of San Francisco Adult Probation


Victor Williams, MA has an advanced degree in Leadership and nearly 20 years’ experience as a LEO with a demonstrated history of impacting positive change in community. His experience spans from juvenile to adult probation. He founded Fathers Matters. A 10-week program for justice-involved men that celebrates fatherhood and encourages fathers’ involvement with their children. This program aims to change sometimes-generational dynamics of absentee parenting and recidivism. He is an Adjunct Professor at SFCC, where he is both a board member, and instructs on Community Corrections. He is a proud member of Omega Psi Phi Fraternity Incorporated and the Chair for Fatherhood and Mentoring. He is an active member of NOBLE (National Organization of Black Law Enforcement Executives) where he promotes justice, equity, and excellence in the administration of justice. He received Special Recognition from SF Board of Supervisors for his service in community. He is the At-Large Union Representative for DPOA. He has presented to SF Board of Supervisors, US Attorney Ismail Ramsey for the Northern District of California, and been a guest panelist for Both Sides of the Conversation Podcast and Two Hats Podcast. He is on special assignment to implement The Coaching Model with SF Adult Probation.